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Using Your Premium Membership Can I use my subscription from more than one computer - say, at work and at home? When can I access all the premium services like messenger etc? Why can I still view ads? I notice that your site uses cookie technology. What does this mean? I've forgotten or lost my password. What do I do? What do you mean by a Personal Customer Support Agent? How can I get in touch with my 123India.com Personal Customer Support Agent? What's your privacy policy? How secure are my e-mails? I entered my name and address when I registered. How will you use that information? Can I use my subscription from more than one computer - say, at work and at home? Yes, you can use the same username and password from your machines both at home and at your workplace and avail the premium services. Top When can I access all the premium services like messenger etc? Our intention is to bring to you a load full of utility services, through a single platform of your Premium Membership. An exciting package of customized services, right from email, calendar, personal content, customized look and lots more are a part of the 123India.com premium services kitty. We shall keep you updated on the developments and addition of new services as and when we introduce them. Top Why can I still view ads? The 123India.com Premium sections do not have any advertisements. However, you may be seeing some ads from portions of 123India.com, which are still free to use. Top I notice that your site uses cookie technology. What does this mean? Yes, we do use cookies for some pages delivered from our server. However these cookies can be read only by the originating server i.e. 123India.com and are meant to be used to help personalize your account settings and preferences only. Top I've forgotten or lost my password. What do I do? Please write to us at premium@corp.123india.com. Please understand that for security reasons, we would like you to provide us with all your relevant details. 123India won’t release password to persons, who it believes are not the rightful owner of the account in question. That is why we request our members to give us the information, which is vital for our account verification procedures. We shall revert back immediately the moment we receive your reply. Top What do you mean by Personal Customer Support Agent? We believe that assistance matters when you need it the most. We’re available from Monday to Friday 0930 IST hours to 1800 IST hours & Saturday 0930 IST hours to 1330 IST hours through Chat. If you have a question about or problem with your 123India.com Premium subscription, please use any of the following methods to suit your convenience. FAQ's & Help: Check our Frequently Asked Questions page and see whether your question is answered there. Email: Click here to send us an email or mail us at premium@corp.123india.com. Please tell us your username and describe the nature of the problem. We'll get back to you ASAP. Chat: We're available through online chat facility from Monday to Friday 0930 IST hours to 1800 IST hours & Saturday 0930 IST hours to 1330 IST hours. Click here to chat with a Customer Support Executive Now. Top How can I get in touch with my 123India.com Personal Customer Support Agent? We believe that assistance matters when you need it the most. We’re now available round the clock through Chat and E-mail so that we can help you with every query on a real time basis. If you have a question about or problem with your 123India.com Premium subscription, please use any of the following methods to suit your convenience. FAQ's & Help: Check our Frequently Asked Questions page and see whether your question is answered there. Email: Click here to send us an email or mail us at premium@corp.123india.com. Please tell us your username and describe the nature of the problem. We'll get back to you ASAP. Chat: We're available through online chat facility from Monday to Friday 0930 IST hours to 1800 IST hours & Saturday 0930 IST hours to 1330 IST hours. Click here to chat with a Customer Support Executive Now. Top What's your privacy policy? How secure are my e-mails? 123India.com offers Anti-Virus protection; absolutely spam free mailbox and lots more, thereby ensuring secured e-mail service. At 123India.com we do not, and cannot, monitor, censor or edit the contents of Members’ email messages. Members alone are responsible for the contents of their messages. To read more about our Privacy policy, please Click here. Top I entered my name and address when I registered. How will you use that information? We ensure that we will not disclose any individual Members’ names, addresses, email addresses or telephone numbers without the Members’ prior written consent, except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings. Please read our Privacy Policy to see how we use the information, which you give us during your use of 123India.com. Top Can I sample Premium Membership on a trial basis before paying? Yes, all users who subscribe to Premium Membership get a FREE 15-Day Trial from the day they sign up. You only have to pay if you decide to continue your membership. Click here to sign up for a 15 day FREE trial. Top How do I pay for my Premium Membership? Payments are accepted in the form of Credit Cards in either Indian or US currency online. You can also post Cheques directly to our office as well [One Two Three India Com Ltd., Plot No.114, Building No.2, 2nd Floor, Magus Estates & Hotels Pvt. Ltd. Compound, Dr. E. Moses Road, Worli, Mumbai-400018, India.]. Click here to see the complete list of Payment Options. Top